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Helping others organize their lives and businesses means coming into places that are often private or having access to information that is confidential and private. With that in mind, Willowrose Organizing offers the following...
Code of Conduct & Ethics
Openness
I will provide truthful and accurate information about the professional services I provide. I will be honest about what I feel I can or cannot do for you, and my work is guaranteed.
Confidentiality
All personal and business information will be kept in confidence. Your information will only be used with your permission.
Yes you can!
I believe people are capable of far more than they often give themselves credit for. I will challenge and encourage you to learn the organizing skills that will make life better for you.
Fairness
I will deal fairly with you and will expect the same of you.
Communication
It is important that we communicate openly with each other to make sure that you feel that your needs are being properly addressed.
Enjoyment
Yes, fun! Who says this has to be a dull or difficult process? While totally serious about getting you great results, I think it's important to enjoy the process too.
Non-Judgemental
Needing help with your organizing does not make you a bad person. There are all kinds of reasons why you may need some help and the important thing is that you get the help and move on with your life.
Learning
I believe very strongly in ongoing learning and education so that I can continue to provide a high quality of service for my clients.
Excellence
My goal is to give you the best service I can. It begins with getting clear about your expectations and then doing my best to meet and exceed those.
Payment
Payment by cash or cheque is due at the completion of the project.
Cancellation
Because of the time and commitment required for organzing projects, 48 hours notice is required to cancel a project. A 3-hour minimum fee will be charged if cancellation occurs within 48 hours of the time agreed.
Rescheduling
Life happens and sometimes plans need to be changed. Please notify me as soon as possible if you need to reschedule your project.
Initial Consulation
There is a $50 fee for the initial consulation. This onsite consultation and evaluation helps to determine what work is needed, what the expectations are, the fees and so on. The consulation fee is deducted from the final fee if the client purchases a minimum 3-hour package or more.
Minimum
A minimum fee of $75 is charged for any project.
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